Telemarketers
Solicit donations or orders for goods or services over the telephone.
Key Competencies
* Stress Tolerance
* Integrity
* Persistence
* Dependability
* Achievement/Effort
* Self Control
* Adaptability/Flexibility
* Attention to Detail
* Initiative
* Cooperation
Representative Tasks
* Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
* Explain products or services and prices, and answer questions from customers.
* Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
Industry
Administrative and Support Services
Job Family
Sales and Related
Sample Job Titles
Appointment Setter, Business Development Representative, Call Center Agent, Call Center Operator, Call Center Representative, Call Center Telemarketer, Customer Service Representative (CSR), Donation Worker, Inbound Telemarketer, Inside Sales Representative, Marketing Processor, Outbound Telemarketer, Sales Specialist, Scheduling Agent, Solicitor, Telemarketer, Telemarketing Expert, Telemarketing Representative, Telemarketing Sales Representative, Telephone Sales Representative (TSR), Telephone Service Representative (TSR), Telephone Solicitor, Telesales Representative, Telesales Specialist.