Switchboard Operators, Including Answering Service
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
* Self Control
* Concern for Others
* Stress Tolerance
* Attention to Detail
* Social Orientation
* Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
* Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
* Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
Health Care and Social Assistance
Office and Administrative Support
Sample Job Titles
Answering Service Telephone Operator, CBX Operator, Central Communications Specialist, Combination Operator, Command and Control Specialist, Communication Center Operator, Communication Coordinator, Communication Specialist, Complaint Operator, Desk Operator, Exchange Operator, Information Specialist, Line Technician, Operator, Operators Teacher, PBX Operator (Private Branch Exchange Operator), PBX Teacher, Police District Switchboard Operator, Private Branch Exchange Service Adviser, Route Clerk, Switch Technician, Switchboard Operator, Switchboard Operator, Receptionist, Switchboard Receptionist, Switching Clerk, Tandem Operator, Telecommunications Clerk, Telecommunications Operator, Telegraph Office Telephone Clerk, Telephone Answering Service Operator, Telephone Operator, Telephone Switchboard Operator, Test Operator, Through Operator, Traffic Observer, Traffic Operator.