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Reservation and Transportation Ticket Agents and Travel Clerks

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Reservation and Transportation Ticket Agents and Travel Clerks

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

Key Competencies
* Self Control
* Dependability
* Attention to Detail
* Cooperation
* Stress Tolerance
* Social Orientation
* Integrity
* Adaptability/Flexibility
* Concern for Others
* Persistence

Representative Tasks
* Examine passenger documentation to determine destinations and to assign boarding passes.
* Confer with customers to determine their service requirements and travel preferences.
* Check baggage and cargo and direct passengers to designated locations for loading.

Industry
Transportation and Warehousing

Job Family
Office and Administrative Support

Sample Job Titles
Aircraft Agent, Airline Reservation Agent, Airline Reservationist, Airline Station Agent, Airline Ticket Agent, Airport Sales Agent, Auto Club Travel Counselor, Automobile Club Information Clerk, Automobile Travel Club Counselor, Baggage Agent, Baggage Clerk, Cabin Agent, Commercial Agent, Customer Service Agent, Departure Clerk, Depot Agent, Fleet Service Clerk, Flight Agent, Flight Service Agent, Gate Agent, General Passenger Agent, Hotel Reservation Agent, Hotel Reservationist, Interchange Agent, Passenger Agent, Passenger Booking Clerk, Passenger Rate Clerk, Passenger Solicitor, Railroad Passenger Agent, Reservation Agent, Reservation Clerk, Reservation Sales Agent, Reservationist, Reservations Agent, Reservations and Ticketing Agent, Road Advisor, Road Consultant, Space Control Agent, Space Controller, Station Agent, Steamship Agent, Ticket Agent, Ticket Clerk, Ticket Dispatcher, Ticket Seller, Ticketing Clerk, Tour Coordinator, Tour Counselor, Tour Sales Representative, Tourist Agent, Tourist Information Assistant, Train Clerk, Train Reservation Clerk, Transportation Agent, Transportation Clerk, Travel Clerk.