Receptionists and Information Clerks
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
* Attention to Detail
* Self Control
* Stress Tolerance
* Concern for Others
* Social Orientation
* Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
* Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
* Schedule appointments and maintain and update appointment calendars.
Health Care and Social Assistance
Office and Administrative Support
Sample Job Titles
Appointment Clerk, Appointment Scheduler, Appointment Setter, Automobile Club Information Clerk, Call Center Agent, Call Center Operator, Call Center Representative, Call Taker, Clerk Specialist, Clinic Receptionist, Community Liaison, Credit Reporting Clerk, Customer Care Representative (CCR), Dental Receptionist, Emergency Room Clerk, Front Desk Clerk, Front Desk Officer, Front Desk Receptionist, Greeter, Guard Entrance Registrar, Hospital Receptionist, Hospitality Aide, In-File Operator, Information Assistant, Information Specialist, Land Leasing Examiner, Land Leasing Information Clerk, Legal Receptionist, Medical Office Receptionist, Medical Receptionist, Medical Scheduler, Member Service Representative, Merchandising Assistant, Office Assistant, Outpatient Clerk, Park Aide, Patient Registration Representative, Pay Station Attendant, People Greeter, Policyholder Information Clerk, Quoter, Receptionist, Receptionist Telephone Operator, Referral and Information Aide, Referral Coordinator, Register Clerk, Registrar, Registration Clerk, Research Clerk, Schedule Announcer, Scheduler, Senior Receptionist, Space Scheduler, Telephone Answerer, Telephone Appointment Clerk, Telephone Clerk, Telephone Information Clerk, Telephone Operator Receptionist, Telephone Quotation Clerk, Tourist Information Assistant, Unit Assistant, Utility Clerk.