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Patient Representatives

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Patient Representatives

Assist patients in obtaining services, understanding policies and making health care decisions.

Key Competencies
* Concern for Others
* Self Control
* Dependability
* Integrity
* Stress Tolerance
* Attention to Detail
* Independence
* Cooperation
* Persistence
* Initiative

Representative Tasks
* Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
* Interview patients or their representatives to identify problems relating to care.
* Maintain knowledge of community services and resources available to patients.


Job Family
Office and Administrative Support

Sample Job Titles
Admissions Coordinator, Admitting Clerk, Admitting Representative, Case Manager, Clinical Liaison, Healthcare Registrar, Intake Specialist, Medicaid Service Coordinator (MSC), Patient Access Representative, Patient Access Specialist, Patient Account Representative, Patient Advocate, Patient Care Coordinator, Patient Coordinator, Patient Financial Representative, Patient Ombudsperson, Patient Partner, Patient Registrar, Patient Registration Representative, Patient Relations Coordinator, Patient Relations Manager, Patient Relations Representative (PRR), Patient Representative, Patient Resource Coordinator, Patient Resources and Reimbursement Agent, Patient Service Representative, Patient Service Specialist, Patient Services Assistant, Patient Services Coordinator, Patient Services Representative, Patient Services Specialist, Registrar, Service Coordinator, Social Services Director, Social Worker, Volunteer Patient Representative.