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Hotel, Motel, and Resort Desk Clerks

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Hotel, Motel, and Resort Desk Clerks

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Key Competencies
* Dependability
* Concern for Others
* Attention to Detail
* Self Control
* Integrity
* Stress Tolerance
* Cooperation
* Adaptability/Flexibility
* Independence
* Achievement/Effort

Representative Tasks
* Greet, register, and assign rooms to guests of hotels or motels.
* Make and confirm reservations.
* Issue room keys and escort instructions to bellhops.

Industry
Accommodation and Food Services

Job Family
Office and Administrative Support

Sample Job Titles
Desk Clerk, Floor Clerk, Front Desk Agent, Front Desk Associate, Front Desk Attendant, Front Desk Clerk, Front Desk Coordinator, Front Desk Manager, Front Desk Receptionist, Front Desk Representative, Front Desk Supervisor, Front Office Agent, Front Office Supervisor, Guest Service Agent, Guest Service Representative, Guest Services Agent (GSA), Guest Services Associate, Guest Services Attendant, Guest Services Team Member, Guest Services Worker, Hall Clerk, Hotel Associate, Hotel Clerk, Hotel Night Auditor, Hotel Receptionist, Hotel Registration Clerk, Hotel Reservation Agent, Motel Clerk, Motel Front Desk Attendant, Motel Front Desk Clerk, Night Auditor, Register Clerk, Reservationist, Resort Desk Clerk, Room Clerk.