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Gaming Surveillance Officers and Gaming Investigators

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Gaming Surveillance Officers and Gaming Investigators

Act as oversight and security agent for management and customers. Observe casino or casino hotel operation for irregular activities such as cheating or theft by either employees or patrons. May use one-way mirrors above the casino floor, cashier's cage, and from desk. Use of audio/video equipment is also common to observe operation of the business. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.

Key Competencies
* Integrity
* Cooperation
* Attention to Detail
* Stress Tolerance
* Dependability
* Self Control
* Concern for Others
* Adaptability/Flexibility
* Analytical Thinking
* Independence

Representative Tasks
* Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
* Develop and maintain log of surveillance observations.
* Report all violations and suspicious behaviors to supervisors, verbally or in writing.

Industry
Government

Job Family
Protective Service

Sample Job Titles
Casino Enforcement Agent, Casino Investigator, Casino Surveillance Officer, Casino Worker, Gambling Monitor, Gaming Inspector, Gaming Investigator, Gaming Surveillance Observer, Gaming Surveillance Officer, Security Officer, Surveillance Agent, Surveillance Dual-Rate Officer, Surveillance Inspector, Surveillance Investigator, Surveillance Monitor, Surveillance Observer, Surveillance Officer, Surveillance Operator, Surveillance System Monitor, Surveillance Technician, Video Surveillance Agent, Video Surveillance Technician.