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Gaming Supervisors

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Gaming Supervisors

Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and services for guests in hotels/casinos. May address service complaints.

Key Competencies
* Integrity
* Dependability
* Self Control
* Cooperation
* Attention to Detail
* Stress Tolerance
* Leadership
* Adaptability/Flexibility
* Concern for Others
* Social Orientation

Representative Tasks
* Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
* Greet customers and ask about the quality of service they are receiving.
* Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.

Industry

Job Family
Personal Care and Service

Sample Job Titles
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